Return & Exchange Policy
Last updated: June 1, 2021
Thank you for your purchase! We hope you are happy with your order. However, if you are not completely satisfied for any reason, you may return it to us for a refund or exchange as outlined below.
Returns
- All returns must be postmarked within 90 days of the purchase date.
- Items must be in new and unused condition, with all original tags and labels attached.
Return Process
To return an item, please securely place it in its original packaging and send it to the following address:
FARUZO
3131 NE 188th St #1-701
Miami, FL 33180
United States
Alternatively, you may use the prepaid shipping label enclosed with your package. Return shipping charges are the responsibility of the customer and will not be reimbursed by us.
Refunds
After receiving your return and inspecting its condition, we will process your refund or exchange. Please allow up to 3 business days from the date we receive your item for processing.
You will be notified via email once your return has been processed.
Exceptions
For defective or damaged products, please contact us immediately at the details provided below to arrange a replacement, refund, or exchange.
Questions?
If you have any questions regarding our return and exchange policy, please contact us here.